Absent any special considerations unique to you or your property, our rule of thumb is this: If something may cause a potential interruption in your ordinary cash flow (loss of tenant or non-emergency repair in excess of $300), we will contact you as soon as practicable. Other than that, the saying “no news is good news” is most appropriate and applicable.
 
Non emergency items will be communicated along with your monthly statements and, of course, we encourage you to contact the property manager anytime you have a question or wish to discuss something. We can not handle your questions and/or concerns if we do not know about them.